If you watch this video in which CNET News reporter Daniel Terdiman talks his in-laws through the most basic aspects of the net, you’ll either feel his pain or snicker in delight.

An excerpt from the site:

CNET News reporter Daniel Terdiman’s in-laws live at the top of a mountain, are off the grid, and have missed the last 30-plus years of innovations in media. On Monday, they got satellite Internet installed. This is the view of their new dish from the deck of their mountain-side house.